Privacy Policy

PRIVACY POLICY

Families Magazines Pty Ltd (“we” & “our” & “us”) found at https://www.familiesmagazine.com.au/ are committed to protecting and respecting your privacy and as such we are governed by the following privacy policy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.familiesmagazine.com.au you are accepting and consenting to the practices described in this policy. If you do not agree or have concerns about any part of the policy, you should discontinue using the site.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Families Magazines Pty Ltd of PO Box 1018, Brighton 4017.

Information We May Collect From You

We may collect and process the following data about you:

    • Information you give us. You may give us information about you by filling in forms on our site www.familiesmagazine.com.au (“our site”) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our services, search for a product, participate in discussions or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs, and opinions or comments you post on the site.
    • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
      • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
      • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
    • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them to prevent fraud and other criminal offences.

PUBLIC AREAS OF THE WEBSITE

Parts of the site (such as comments) provide an opportunity for users to exchange information, news and views. We are unable to protect your privacy in these public areas. Any information you share in these areas becomes public, therefore you should exercise caution when you decide whether or not to disclose your personal information. Such information is shared at your own risk and we cannot guarantee that it will not be viewed by unauthorised persons.

Cookies

We may log information using cookies, which are small data files stored on your browser by our website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on our website.

How your information may be used

We may use the information collected in the following ways:

  • To operate and maintain our website;
  • To create your account, identify you as a user of our website, and customize our website for your account;
  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure advertising on the Website;
  • To protect, investigate, and deter against unauthorized or illegal activity.

Uses Made of the Information

We use information held about you in the following ways:

    • Information you give to us. We will use this information:
      • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;;
      • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
      • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you unless you opt out. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
      • to notify you about changes to our service;
      • to ensure that content from our site is presented in the most effective manner for you and for your computer.
    •  Information we collect about you. We will use this information:
      • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
      • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
      • to allow you to participate in interactive features of our service, when you choose to do so;
      • as part of our efforts to keep our site safe and secure;
      • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
      • to make suggestions and recommendations to you and other users of our site about goods or services or special offers, that may interest you or them;
      • to give you free regular weekly updates about what’s new on the site, which may include free weekly and monthly emails, SMS text messages and other special offers which we think you may find of interest on the site;
      • to enable you to participate in interactive features, competitions, prize draws and other promotions via the site;
      • if you post comments on the site, to publish them for editorial purposes or in promotional material.
    • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

  • We will not share your information with any third parties without your prior consent
  • We may disclose your personal information to third parties:
    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    • If Families Magazines Pty Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Families Magazines Pty Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Additionally, we may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

We currently use the following third-party service providers:

Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Mail Chimp – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Mail Chimp’s privacy policy for further information.

At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time at our sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

Where We Store Your Personal Data

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Anonymous Data

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

Publicly Visible Information

If you create a user profile onour website or leave a comment, certain information may be publicly visible. To create a user profile, you must choose a username and password and input your email address for profile confirmation. Your email address will never be available publicly. At your option, you may also add an avatar, a profile description, and a link to your website.

You may also choose to link your Facebook, Instagram, and Google Account.

Users may see your username, avatar, profile description and website information.

ADVERTISING

Display Ads

We may use third-party advertising companies to serve content and advertisements when you visit our website, which may use cookies, as noted above.

Retargeting Ads

From time to time, we may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market our website. These companies use cookies to serve ads based on someone’s past visits to our website.

Affiliate Program Participation

Our website may engage in affiliate marketing, which is done by embedding tracking links into our website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Families Magazine is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com.au  As part of this Amazon Associates program, our website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.

Newsletters

On our website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows us to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

Sensitive Personal Information

At no time should you submit sensitive personal information to our website. This includes information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children’s Information

We do not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that we have identifiable information of a child under the age of 16 in its database, please contact us immediately and we will use our best efforts to promptly remove such information from our records.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will always inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us  or by post to Families Magazine Pty Ltd, P O Box 1018, Brighton 4017, QLD Australia.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you no longer wish us to hold your details on a database then you may ask us to remove your details by contacting us.

Access to Information

If you have registered on our site, you can review and change your personal information by logging into the site and visiting your account profile page. You may also send an email to us to request access to, correct or delete any personal information you have provided. We cannot delete your personal information except by deleting your user account. If you delete information shared in the public areas of the site it may remain viewable in cached and archived pages, or might have been copies or stored by other users of the site. Any access request may be subject to a fee of $25 to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy

We may make changes to this policy without notice to you. Please ensure that you review the policy regularly as you will be deemed to have accepted any variation if you continue to use the site after it has been posted.