The growing costs of electricity in south-east Queensland and northern New South Wales have seen many families throw their hands up in despair. Each bill seems to be bigger than the last with no improvements in customer service or reliability. Weโre given advice about saving electricity, but still experience bill shock month after month.
How can families get ahead in a system that seems to be designed to trip us up?
Hereโs what you need to know about choosing an energy provider who is interested in serving YOU instead of their investors.

Choosing an energy provider: Cost
Looking for cheaper electricity but feeling like youโre chasing a mirage? Come in out of the heat of the desert and relax in the cool comfort of air-conditioning instead. Hereโs how you can switch the lights on and stop living in the dark.
You need to choose an electricity provider who can guarantee cost incentive for you to do so. Your bottom line is reducing your household budget. The bottom line for most of these companies is making as much profit off you as possible. There has to be another way.
Alinta Energy, for example, offer 25% off electricity usage charges, guaranteed, when you pay on time and in full. Imagine the savings over a year โ let alone the two-year benefit period that Alinta promises.
And always check, are there extra fees? Are there lock in contracts and nasty exit penalties? Or is this a company who gives you freedom to move and choose?
Donโt give your power away by simply glossing over the fine print. This is YOUR hard-earned cash โ protect it!
Choosing an energy provider: Reputation
Competitive prices for electricity should be supported by a stellar reputation and a commitment to sustainability.
Ask the following questions:
- How long has this company been providing service to customers?
- What is their ongoing relationship with their market?
- Does this company have sustainability policies and targets?
Taking power back for YOUR family
Make a responsible choice for your family and for the future. If youโve had enough โ make the switch today!
Alinta Energy is an established national energy company, with a proud history dating back to 1941. They have 800,000 customers and over 400 employees across Australia. They both generate and retail electricity in Australia, which means they are able to offer extremely competitive pricing.
They retail energy in Western Australia, South Australia, New South Wales, Victoria and have recently launched in Queensland.